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最新的 Consumer Goods Cloud AP-204 免費考試真題 (Q101-Q106):

問題 #101
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?

A. Subscriber Lifecycle Management
B. Advertising Sales Management
C. Mobile Subscription Management
D. Enterprise Sales Management

答案：D

解題說明：
In Salesforce Industries (formerly Vlocity), large-scale B2B quoting scenarios-especially those involving multiple service accounts, hundreds of simultaneous quotes, and high-volume line-item configurations-are supported by the Enterprise Sales Management (ESM) application suite. Public Salesforce Industries resources describe ESM as the solution specifically engineered for complex B2B sales cycles, high-volume quoting, and enterprise-level product configuration.
ESM extends the functionality of Industries CPQ to support "high-line-item quoting environments," allowing sales teams to manage thousands of products, hierarchical product bundles, account-specific pricing, and approval workflows. It is optimized for organizations selling advanced connectivity solutions, WAN, MPLS, SD-WAN, Dedicated Internet, and other enterprise-grade telecom services-exactly the type of offerings ABC Telecom delivers.
Salesforce's public feature descriptions highlight that ESM supports:
Large quoting volumes (hundreds of quotes per customer)
Complex commercial hierarchies (B2B enterprise accounts with multiple service locations) Scalable CPQ performance for 1,000+ line items Enterprise contract, pricing, and proposal workflows Multi-site, multi-service configuration Other choices do not fit:
Advertising Sales Management focuses on media/advertising inventory buys.
Mobile Subscription Management is for B2C mobile postpaid/prepaid subscriptions.
Subscriber Lifecycle Management manages consumer subscriber journeys, not enterprise B2B quoting.
Thus, for ABC Telecom's enterprise customer scenario with large, complex quotes, Enterprise Sales Management is the correct and Salesforce-aligned solution.

問題 #102
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?

A. Manage the product catalog internally using Communications Cloud and use Cart APIs to expose the product catalog to web via OmniOut.
B. Maintain the product catalog in Communications Cloud and periodically synchronize to the web channels automatically.
C. Maintain the product catalog in Communications Cloud Enterprise Product Catalog and use Digital Commerce APIs to extract the catalog to the web channels.
D. Introduce a new product catalog primary application that will synchronize both Communications Cloud and the web channels when updates occur.

答案：C

解題說明：
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.

問題 #103
Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?

A. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.
B. Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
C. Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
D. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.

答案：B

問題 #104
United Telecom (UT) has finalized a design for launching sales and self-service capabilities through different channels to improve their customer experience.
Which two out-of-the-box capabilities should UT use to support customers through multiple channels on Communications Cloud?

A. Digital Commerce SDK
B. Digital Commerce APIs
C. Cart-based APIs using OmniOut
D. Custom APIs using LightningOut

答案：A,B

解題說明：
Salesforce Communications Cloud (formerly Vlocity Communications) provides a set of out-of-the-box omnichannel capabilities specifically designed to support buying, managing, and modifying telecom services across web, mobile, partner portals, and agent-assisted channels. Public Salesforce documentation describes two major components that enable this: Digital Commerce APIs and the Digital Commerce SDK.
Digital Commerce APIs (Option A)
Salesforce provides a full suite of REST-based Digital Commerce APIs that expose CPQ functions such as:
Product discovery
Product configuration
Pricing and promotions
Cart creation and management
Order submission
These APIs are channel-agnostic and built for web portals, mobile apps, in-store kiosks, and agent desktops, making them ideal for United Telecom's requirement to support multiple sales and self-service channels. They leverage standardized product and pricing logic directly from the Enterprise Product Catalog, ensuring consistency across all channels.
Digital Commerce SDK (Option B)
The Digital Commerce SDK complements the APIs by providing reusable UI components, templates, and client-side tools to rapidly build modern commerce experiences. It supports Lightning, LWC, and headless storefronts, enabling companies to create branded, high-performing customer experiences with minimal custom code. This SDK allows UT to deliver responsive and consistent digital buying flows without building UI logic from scratch.
Options C (Cart-based APIs using OmniOut) and D (Custom APIs using LightningOut) involve custom or integration-heavy approaches that are not needed when out-of-the-box Digital Commerce capabilities already provide a complete omnichannel solution.
Therefore, the two correct out-of-the-box capabilities for multi-channel customer experience in Communications Cloud are A and B.

問題 #105
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

A. Shelf Metrics
B. Object Metrics
C. Goods Metrics
D. Model Metrics
E. Planogram Metrics

答案：A,D

解題說明：
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
QUES

問題 #106
......

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AP-204認證資料，AP-204考試指南

最受歡迎的AP-204認證資料，免費下載AP-204學習資料幫助妳通過AP-204考試

最新的 Consumer Goods Cloud AP-204 免費考試真題 (Q101-Q106):

AP-204 考試題庫 – 專業的 AP-204 認證題學習資料

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